Work

Retrospective: compatibility management: customer-to-customer relationships in service environments

Year: 2016

Type: article

Source: Journal of Services Marketing

DOI: 10.1108/jsm-10-2015-0319

Author: Charles L. Martin

Institution: Wichita State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2269737382

FWCI: 10.37

Cites: 3

Cited by: 40

Related to: 10