Work

?Heal the world?: Can prosocial music reduce customer aggression in call centres?

Year: 2013

Type: report

Source: Research Explorer (The University of Manchester)

Author: Karen Niven

Language: English

Topic: Emotional Labor in Professions

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: closed

OpenAlex ID: W2278073155

Cites: 21

Cited by:

Related to: 10