Work

Not Just Another Delivery: Women’s Maternity Care Experiences of Provider Client Relationships

Year: 2010
Type: article
Abstract: Pregnancy and childbirth are two of the most common reasons women access the health care system. Patient satisfaction surveys are the dominant method of evaluating health services from the perspective of mothers, focusing primarily on individual expectations of care, yet fail to provide a comprehensive assessment of care from the users’ perspective. Qualitative semi structured interviews followed by thematic analysis were used to explore maternity health care services and understand the personal, social, and institutional experiences of maternity care from the perspective of 11 women. Provider-client relationships, continuity of care, emotional support, time-spent, and control, were identified by all of the women as important components of maternity care. Women’s stories exemplify the need to focus on relationships, continue to question everyday maternity care practices, challenge oppressive practices and structures, work together to build upon the strengths that already exist, and support more empowering experiences for women.
Authors: Megan Aston, Christine Flynn Saulnier, Karen Robb
Language: English
Field: Medicine
Open Access status: green
OpenAlex ID: W2278372812
FWCI: 0.426
Cites: 25
Cited by: 7
Related to: 10