Studying the vendor perspective on clinical decision support.
Year: 2011
Type: conference-paper
Abstract: In prior work, using a Rapid Assessment Process (RAP), we have investigated clinical decision support (CDS) in ambulatory clinics and hospitals. We realized that individuals in these settings provide only one perspective related to the CDS landscape, which also includes content vendors and electronic health record (EHR) vendors. To discover content vendors' perspectives and their perceived challenges, we modified RAP for industrial settings. We describe how we employed RAP, and show its utility by describing two illustrative themes. We found that while the content vendors believe they provide unique much-needed services, the amount of labor involved in content development is underestimated by others. We also found that the content vendors believe their products are resources to be used by practitioners, so they are somewhat protected from liability issues. To promote adequate understanding about these issues, we recommend a "three way conversation" among content vendors, EHR vendors, and user organizations.
Source: PubMed
Authors: Joan S Ash, Dean F Sittig, Carmit K McMullen, James L McCormack, Adam Wright, Arwen Bunce, Joseph Wasserman, Vishnu Mohan, Deborah J Cohen, Michael Shapiro, Blackford Middleton
Language: English
Subfield: Health Information Management
Field: Health Professions
Domain: Health Sciences
Open Access status: green
OpenAlex ID: W2281330293