Crew resource management training's effect on railroad crews' perceptions of task interdependence and teamwork
Year: 2008
Type: dissertation
Abstract: The accuracy and similarity of team members' perceptions regarding the \ninterdependencies of their task as well as the criticality of teamwork behaviors is \nessential to team performance. Unfortunately, these perceptions are not always accurate \nor similar, which has led to calls for research evaluating the effectiveness of \ninterventions aimed at improving these perceptions. The present study evaluated the \naccuracy and similarity of crew members' perceptions of task interdependence and \nteamwork in the U.S. railroad industry. Specifically, this study assessed (1) the effect of \nCrew Resource Management (CRM) training on the accuracy and similarity of \nlocomotive and maintenance of way (MOW) crew members' perceptions and (2), the \nextent to which the accuracy and similarity of those perceptions are retained 2-years \nafter training. \nThe overall results of the present study suggests that CRM training is effective in \nincreasing the accuracy and similarity of crew members' perceptions of team-relatedness \n(amount of task interdependence) and perceptions regarding the importance of teamwork. However, the effectiveness is often dependent on the metric used (i.e., \naccuracy vs. similarity), and the specific characteristics of the crew members (i.e., \nlocomotive vs. MOW, higher vs. lower interpositional experience). Furthermore, the \nresults suggest that training did not increase the accuracy or similarity of crew members' perceptions of team workflow pattern (form of task interdependence). Lastly, a small \nsample size and low power precluded the running of quantitative statistical analysis \nassessing the long-term retention of the accuracy and similarity of participants' perceptions of task interdependence or teamwork. However, for the sake of \ncompleteness, the means, standard deviations, and effect sizes are presented in the \nAppendix.
Author: Tobin B Kyte
Language: English
Subfield: Social Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W2281751867