Work

The Role of Physical Environment, Price Perceptions, and Consumption Emotions in Developing Customer Satisfaction in Chinese Resort Hotels

Year: 2015

Type: article

Study design: Observational Study

Source: Journal of Quality Assurance in Hospitality & Tourism

DOI: 10.1080/1528008x.2015.1016595

Authors: Faizan Ali, Muslim Amin, Kisang Ryu

Institutions: University of Technology Malaysia, King Saud University, Sejong University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2285387447

FWCI: 11.77

Cites: 93

Cited by: 116

Related to: 10