Work

The impact of an aircraft's service environment on perceptions of in-flight food quality

Year: 2016

Type: article

Study design: Observational Study

Source: Journal of Air Transport Management

DOI: 10.1016/j.jairtraman.2016.02.010

Author: Wolfgang Messner

Institution: University of South Carolina

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2291671963

FWCI: 6.48

Cites: 84

Cited by: 30

Related to: 10