Work

Service Quality in a Higher Education Context: Antecedents and Dimensions

Year: 2011

Type: article

Study design: Observational Study

Source: Acquire (CQUniversity)

Authors: Parves Sultan, Ho Yin Wong

Institution: Central Queensland University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W2292196634

FWCI: 4.12

Cites: 47

Cited by: 32

Related to: 10