Work

A Comparative Study of Banking Services and Customer Satisfaction in Public, Private and Foreign Banks

Year: 2011

Type: article

Study design: Observational Study

Source: Journal of Economics

DOI: 10.1080/09765239.2011.11884936

Authors: Surabhi Singh, Renu Arora

Institution: University of Delhi

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W2292251784

FWCI: 4.12

Cites: 9

Cited by: 37

Related to: 10