Work

The Effects of Perceived Usefulness and Perceived Ease of Use on Continuance Intention to Use E-Government

Year: 2016

Type: article

Abstract: E-government can offer improved quality of information supply and fewer administrative burdens. Despite significant benefits in e-government systems, the extent to which citizens have been able to assimilate these systems is still unclear. This study analyzed the relationships between predictor's variable (perceived usefulness and perceived ease of use) and criterion variable which is continuance intention to use e-government. A total of 543 government servant who taught in Malaysian public schools completed the questionnaire and became the participants of this study. To answer the research questions, multiple regression analysis was applied. The results indicate that perceived usefulness (β = 0.65, p < 0.01) and perceived ease of use (β = 0.14, p < 0.05) were positively related to continuance intention to use e-government and able to explain a total of 56% variance.

Source: Procedia Economics and Finance

DOI: 10.1016/s2212-5671(16)00079-4

Authors: Adnan Abd. Hamid, Fahmi Zaidi Abdul Razak, Azlina Abu Bakar, Wan Salihin Wong Abdullah

Institutions: Universiti Tenaga Nasional, Widad University College, Universiti Malaysia Terengganu

Language: English

Topic: E-Government and Public Services

Subfield: Political Science and International Relations

Field: Social Sciences

Domain: Social Sciences

Open Access status: diamond

OpenAlex ID: W2292696949

FWCI: 71.77

Cites: 25

Cited by: 415

Related to: 10