Work

Consumer Perceptions of Service Quality in Internet-based Electronic Commerce

Year: 2001

Type: article

Author: Zhilin Yang

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2298128122

FWCI: 0.77

Cites:

Cited by: 102

Related to: 10