Implémentation du modèle ALM Capgemini dans un service SAP-BW
Year: 2013
Type: dissertation
Abstract: To enhance the management of our application maintenance team, operating on several SAP-BW applications, it was decided to merge the consultants in a mutualised team responsible for managing the entire domain and being able to integrate new perimeters.The difficulty of this mission was to industrialize the production of all fields to share both knowledge of each application and workloads while maintaining service levels and optimizing costs.To do this, an organization model was defined, based on the existing tools and practices used in Capgemini, and enhanced with parts of Lean and Agile methods. In addition, this model was set-up in a continuous improvement process in order to develop it and keep it up to date.
Source: HAL
Author: Manuel Collet-Beillon
Institution: Conservatoire National des Arts et Métiers
Language: French
Subfield: Information Systems
Field: Computer Science
Domain: Physical Sciences
Open Access status: green
OpenAlex ID: W2304785631