Work

Un cadre conceptuel d'analyse du comportement de réclamation

Year: 2001

Type: article

Source: Recherche et Applications en Marketing (French Edition)

DOI: 10.1177/076737010101600104

Author: Dominique Crié

Language: French

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2317879784

FWCI:

Cites: 68

Cited by: 29

Related to: 10