Work

Basic quality tools in continuous improvement process

Year: 2015

Type: article

Abstract: If organizations wish to achieve continuous quality improvement they need to use appropriate selection of quality tools and techniques. In this paper a review of possibilities of the systematic use of seven basic quality tools (7QC tools) is presented. It is shown that 7QC tools can be used in all process phases, from the beginning of a product development up to management of a production process and delivery. It is further shown how to involve 7QC tools in some phases of continuous improvement process (PDCA-cycle), Six Sigma (DMAIC) and Design for Six Sigma (DAMDV) methodologies, and Lean Six Sigma.

Source: Repository of the University of Ljubljana (University of Ljubljana)

Authors: Soković, Mirko, Jovanović, Jelena, Krivokapić, Zdravko, Vujović, Aleksandar

Institution: University of Ljubljana

Language: English

Topic: Management Systems and Quality Improvement

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2323052404

FWCI: 2.167

Cites: 4

Cited by: 69

Related to: 10