Work

EXQ: measurement of healthcare experience quality in Malaysian settings

Year: 2016

Type: article

Study design: Observational Study

Source: International Journal of Pharmaceutical and Healthcare Marketing

DOI: 10.1108/ijphm-03-2015-0011

Authors: Muhammad Kashif, Siti Zakiah Melatu Samsi, Zainudin Awang, Mahadzirah Mohamad

Institutions: GIFT University, Multimedia University, Sultan Zainal Abidin University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: closed

OpenAlex ID: W2323446441

FWCI: 11.66

Cites: 58

Cited by: 67

Related to: 10