Work

Moving emotional labor beyond surface and deep acting: A discordance–congruence perspective

Year: 2011

Type: article

Study designs: Systematic Review, Meta-Analysis

Source: Organizational Psychology Review

DOI: 10.1177/2041386611417746

Authors: Jessica R. Mesmer-Magnus, Leslie A. DeChurch, Amy Wax

Institutions: University of North Carolina Wilmington, Georgia Institute of Technology

Language: English

Topic: Emotional Labor in Professions

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W2325990112

FWCI: 14.42

Cites: 192

Cited by: 313

Related to: 10