Work

Effects of Alternative Types of Influence Strategies under Different Channel Dependence Structures

Year: 1990

Type: article

Source: Journal of Marketing

DOI: 10.1177/002224299005400303

Authors: Janet E. Keith, Donald W. Jackson, Lawrence A. Crosby

Institutions: Virginia Tech, Arizona State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2333897101

FWCI: 6.607

Cites: 34

Cited by: 153

Related to: 10