Work

A multidimensional QFD design for the service quality assessment of Kansai International Airport, Japan

Year: 2016

Type: article

Source: Total Quality Management & Business Excellence

DOI: 10.1080/14783363.2016.1174058

Authors: Emrah Bulut, Okan Duru, Sheng Teng Huang

Institutions: Yıldız Technical University, Texas A&M University at Galveston, National Taiwan Ocean University

Language: English

Topic: Quality Function Deployment in Product Design

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2343822012

FWCI: 5.175

Cites: 42

Cited by: 26

Related to: 10