Work

Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty

Year: 2016

Type: article

Study design: Observational Study

Source: International Journal of Bank Marketing

DOI: 10.1108/ijbm-10-2014-0139

Author: Muslim Amin

Institution: King Saud University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2344653555

FWCI: 50.51

Cites: 196

Cited by: 455

Related to: 10