Forecasting incoming call volumes in call centers with recurrent Neural Networks
Year: 2016
Type: article
Source: Journal of Business Research
Authors: Mona Ebadi Jalal, Monireh Hosseini, Stefan Karlsson
Institutions: K. N. Toosi University of Technology, Lund University
Language: English
Field: Decision Sciences
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W2386695660