Year: 2010
Type: article
Abstract: The present study investigates the influence of in-car navigation system graphic’s appearance on driver trust and reliance on the system. Two navigation systems were used: one with a realistic interface and one with a symbolic interface. During driving sessions on a simulator, the systems committed some guidance incoherencies regarding road signs present in the virtual environment. Subject’s trust and reliance on navigation systems were measured and compared between both systems. Result showed a higher level of trust for the realistic appearance system than for the symbolic one during the whole experiment. The presence of incoherencies decreased trust level for both systems but without any significant difference. No difference in system’s reliance was found but two groups of subjects were identified. One group is highly relying on both navigation systems’ indication when incoherence occurs whereas the other group was not. This study highlights the interaction of subjective items, as system graphical appearance, on user trust. Further experiments using a modified experimental setup may be needed to analyze precisely the influence on user reliance
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W2395400918