Work

Comparing Person-Centered Communication Education in Long-Term Care Using Onsite and Online Formats

Year: 2015

Type: article

Abstract: Educating nursing home (NH) staff to provide person-centered care is complicated by scheduling, costs, and other feasibility issues. The current study compared outcomes for an in-service program focused on person-centered communication provided in onsite and online formats. The Changing Talk program was provided onsite in seven NHs (n = 327 staff). The online program included eight NHs (n = 211 staff). Analysis of variance revealed an interaction between format type and pre-/post-test scores with improved recognition of person-centered communication in the onsite group only. Group program evaluations based on the modified Diffusion of Innovation in Long-Term Care Battery indicated no significant differences between training formats. Staff perception of the program was similar. Although statistically significant gains were noted in posttest scores indicating awareness of person-centered communication for the onsite group, gains were of limited clinical significance. Feasibility and effectiveness are important considerations for in-service education supporting NH culture change.

Source: Journal of Gerontological Nursing

DOI: 10.3928/00989134-20150515-88

Authors: Carissa K. Coleman, Kim Fanning, Kristine N. Williams

Language: English

Topic: Geriatric Care and Nursing Homes

Subfield: General Health Professions

Field: Health Professions

Domain: Health Sciences

SDGs: Good health and well-being, Quality education

Open Access status: green

Funder: National Institute of Nursing Research

Awards: Changing Talk to Reduce Resistiveness to Dementia Care (CHAT), G764790020