Work

Do personality traits predict 'complaining' consumers?

Year: 2016

Type: article

Study design: Observational Study

Source: International Journal of Business Environment

DOI: 10.1504/ijbe.2016.074793

Authors: Yuksel Ekinci, Joana Calderon, Haytham Siala

Institutions: University of Reading, Oxford Brookes University, University of Roehampton

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2403145504

FWCI: 8.424

Cites: 32

Cited by: 23

Related to: 10