Work

The Direction of Consumer Complaint Research

Year: 1980

Type: article

Source: ACR North American Advances

Author: E. Laird Landon

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2409418249

FWCI:

Cites:

Cited by: 74

Related to: 10