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Diffusion of ICT and SME Performance : the mediating effects of integration and utilisation

Year: 2014

Type: dissertation

Abstract: This research examines the diffusion of ICT and its impact on SME performance with a special focus to the mediating effects of integration and utilisation of ICT. Applying a mixed method research approach, a qualitative field study followed by a quantitative survey, the study revealed that ICT usage didn’t contribute firm performance immediately. However Integration and proper utilisation are important variables which mediate the impact of ICT use on firm performance.

Source: eSpace (Curtin University)

Author: Shah Azam

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

SDGs: Industry, innovation and infrastructure, Decent work and economic growth

Open Access status: green

Funders: Monash University, Curtin University of Technology

OpenAlex ID: W2411916788

Cites: 293

Cited by: 7

Related to: 10