Work

Consumer Response to Dissatisfaction With Durable Products

Year: 1979

Type: article

Source: ACR North American Advances

Authors: Ralph L. Day, S. Ash

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2413992245

FWCI: 0.912

Cites:

Cited by: 54

Related to: 10