Work

The Processing of Emotional and Cognitive Aspects of Product Usage in Satisfaction Judgments

Year: 1991

Type: article

Source: ACR North American Advances

Authors: Laurette Dubé, Bernd H. Schmitt

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2414985668

FWCI:

Cites:

Cited by: 13

Related to: 10