Work

Managing motivation in the contact center: The employment relationship of outsourcing and temporary agency workers

Year: 2016

Type: article

Study design: Observational Study

Source: Economic and Industrial Democracy

DOI: 10.1177/0143831x16648386

Authors: Filipa Sobral, Maria José Chambel, Filipa Castanheira

Institutions: University of Lisbon, Universidade Nova de Lisboa

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

Funder: Fundação para a Ciência e a Tecnologia

Award: Transições dos trabalhadores temporários de agência: Motivos, experiências e resultados

OpenAlex ID: W2415649563

FWCI: 3.888

Cites: 82

Cited by: 19

Related to: 10