Work

The Moderating Role of Negative Consumption Emotions on Service Evaluation

Year: 2003

Type: article

Source: ACR European Advances

Authors: Kalyani Menon, Laurette Dubé

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2467323266

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