Work

Kundenbindung im Industriegütermarketing

Year: 1998

Type: book-chapter

Source: Gabler Verlag eBooks

DOI: 10.1007/978-3-322-99464-6_8

Authors: Klaus Backhaus, Cordelia Baumeister, Matthias Koch, Katrin Mühlfeld

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2483218800

FWCI: 5.354

Cites: 80

Cited by: 19

Related to: 10