Work

Research on Business-to-business Customer Value and Satisfaction

Year: 2004

Type: book-chapter

Source: Advances in business marketing & purchasing/Advances in business marketing and purchasing

DOI: 10.1016/s1069-0964(03)12008-x

Authors: Robert B Woodruff, Daniel J Flint

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2483436853

FWCI: 0.406

Cites: 42

Cited by: 22

Related to: 10