Work

Call Center Management in der Praxis

Year: 2004

Type: book

Source: Springer eBooks

DOI: 10.1007/978-3-642-17150-5

Authors: Stefan Helber, Raik Stolletz

Institution: Leibniz University Hannover

Language: English

Topic: Advanced Queuing Theory Analysis

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2490761296

FWCI: 1.888

Cites: 1

Cited by: 13

Related to: 10