Work

Verfahren zur Messung der Kundenzufriedenheit im Überblick

Year: 2015

Type: book-chapter

Source: Springer eBooks

DOI: 10.1007/978-3-658-08689-3_4

Author: Andreas Fürst

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2497490733

FWCI: 6.96

Cites: 93

Cited by: 19

Related to: 10