Work

Back to the future: progress and trends in hotel loyalty marketing

Year: 2016

Type: article

Source: International Journal of Contemporary Hospitality Management

DOI: 10.1108/ijchm-05-2015-0237

Authors: Sarah Tanford, Stowe Shoemaker, Alexandra Dinca

Institutions: University of Nevada, Las Vegas, ESCP Business School

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2509237143

FWCI: 11.66

Cites: 80

Cited by: 39

Related to: 10