Work

Usability testing: too early? too much talking? too many problems?

Year: 2016

Type: article

Abstract: Usability testing has evolved in response to a search for tests that are cheap, early, easy, and fast. In addition, it accords with a situational definition of usability, such as the one propounded by ISO. By approaching usability from an organizational perspective, this author argues that usability should (also) be evaluated late, that usability professionals should be wary of thinking aloud, and that they should focus more on effects achievement than problem detection.

Source: Research at the University of Copenhagen (University of Copenhagen)

Author: Morten Hertzum

Institution: University of Copenhagen

Language: English

Topic: Usability and User Interface Design

Subfield: Human-Computer Interaction

Field: Computer Science

Domain: Physical Sciences

Open Access status: green

OpenAlex ID: W2515458259

FWCI: 2.563

Cites: 28

Cited by: 11

Related to: 10