Work

Intelligent Agent Transparency

Year: 2016

Type: article

Abstract: We evaluated the usability and utility of an unmanned vehicle management interface that was developed based on the Situation awareness–based Agent Transparency model. We sought to examine the effect of increasing levels of agent transparency on operator task performance and perceived usability of the agent. Usability and utility were assessed through flash testing, a focus group, and experimental testing. While usability appeared to decrease with the portrayal of uncertainty, operator performance and reliance on key parts of the interface increased. Implications and next steps are discussed.

Source: Proceedings of the Human Factors and Ergonomics Society Annual Meeting

DOI: 10.1177/1541931213601392

Authors: Kimberly Stowers, Nicholas Kasdaglis, Olivia Newton, Shan Lakhmani, Ryan Wohleber, Jessie Chen

Institutions: University of Central Florida, Florida Institute of Technology, DEVCOM Army Research Laboratory, United States Army

Language: English

Topic: Human-Automation Interaction and Safety

Subfield: Human Factors and Ergonomics

Field: Social Sciences

Domain: Social Sciences

Open Access status: green

Funder: U.S. Department of Defense

OpenAlex ID: W2515650536

FWCI: 7.081

Cites: 28

Cited by: 47

Related to: 10