Work

Service quality in higher education: The role of student expectations

Year: 2007

Type: article

Source: Journal of Business Research

DOI: 10.1016/j.jbusres.2007.01.020

Authors: Roediger Voss, Thorsten Gruber, Isabelle Szmigin

Institutions: Ludwigsburg University of Education, University of Manchester, University of Birmingham

Language: English

Topic: Evaluation of Teaching Practices

Subfield: Education

Field: Social Sciences

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W251743883

FWCI: 60.29

Cites: 69

Cited by: 384

Related to: 10