Work

A holistic fuzzy approach to create competitive advantage via quality management in services industry (case study: life-insurance services)

Year: 2016

Type: article

Source: Management Decision

DOI: 10.1108/md-11-2015-0535

Authors: Jalil Vaziri, Mohammad Ali Beheshtinia

Institution: Semnan University

Language: English

Topic: Quality Function Deployment in Product Design

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2520575229

FWCI: 5.175

Cites: 64

Cited by: 24

Related to: 10