Work

The Influence of e‐CRM Competitive Advantage on e‐CRM Performance in the Indian Banking Industry

Year: 2016

Type: article

Source: Strategic Change

DOI: 10.1002/jsc.2079

Authors: Jasveen Kaur, Baljit Kaur

Institution: Guru Nanak Dev University

Language: English

Topic: Banking Sector Performance and Management

Subfield: Accounting

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2521319772

FWCI:

Cites: 28

Cited by: 15

Related to: 10