Information operations: a model for characterising information interaction of engineers
Year: 2014
Type: article
Abstract: As part of the design process information is constantly generated and used by engineers. One approach to improving the design process is to improve the use of information. To do this it is necessary to understand how engineers interact with information. Understanding about how engineers interact with information is fragmented across disciplines. Improved methods of investigating information use, such as eye tracking, address many of the issues of protocol analyses. Using gaze as an indicator of cognitive process, a model of information interaction is proposed, consisting of four information operations; familiarisation, finding, comprehension and review. In this paper a means of testing this model is presented and the construction of the stimuli for an eye tracking study are discussed. A limited prototyping study is used to demonstrate how testing of an information operations model would work with some practical considerations discussed.
Authors: Duncan Boa, Ben Hicks
Language: English
Subfield: Information Systems
Field: Computer Science
Domain: Physical Sciences
Open Access status: green
OpenAlex ID: W2524588791