Work

The antecedents and consequences of service employees' customer service self-efficacy (CSSE):an empirical study

Year: 2013

Type: dissertation

Study design: Observational Study

Source: UWA Profiles and Research Repository (University of Western Australia)

Author: Bee Leng Seow

Institution: The University of Western Australia

Language: English

Topic: Employee Performance and Motivation

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W2535443140

Cites: 270

Cited by: 1

Related to: 10