Work

The impact of the social servicescape, density, and restaurant type on perceptions of interpersonal service quality

Year: 2016

Type: article

Source: International Journal of Hospitality Management

DOI: 10.1016/j.ijhm.2016.10.009

Authors: Lydia Hanks, Nathan Line, Woo Gon (Woody) Kim

Institution: Florida State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2552589620

FWCI: 19.44

Cites: 58

Cited by: 149

Related to: 10