Work

Improving the customer experience through consistency and effective service delivery in the United Kingdom public house sector

Year: 2017

Type: article

Source: British Food Journal

DOI: 10.1108/bfj-07-2016-0326

Authors: David Andrews, Simon Turner

Institutions: University College Birmingham, University of Birmingham

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2581443894

FWCI: 2.468

Cites: 37

Cited by: 17

Related to: 10