Work

Predicting behavioral loyalty through corporate social responsibility: The mediating role of involvement and commitment

Year: 2017

Type: article

Study design: Observational Study

Source: Journal of Business Research

DOI: 10.1016/j.jbusres.2017.02.005

Authors: Yuhei Inoue, Daniel C. Funk, Heath McDonald

Institutions: University of Minnesota, Temple University, Swinburne University of Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2588154530

FWCI: 22.7

Cites: 60

Cited by: 166

Related to: 10