Work

How users’ Internet experience affects the adoption of mobile payment: a mediation model

Year: 2017

Type: article

Abstract: Mobile payment becomes a convenient way to complete transactions due to the increasing popularity of mobile devices and the maturity of related technologies. Users’ experience of using computers and the Internet in financial activities largely affects their intention to use mobile payment. Combining the Technology Acceptance Model and Innovation Diffusion Theory, we examined the mediating effect of five factors, that is, perceived usefulness, perceived ease of use, compatibility, risk, and privacy concern, in the relationship between Internet experience and the adoption of mobile payment. Data from 922 mobile users supported the partial mediating effects of the five factors.

Source: Technology Analysis and Strategic Management

DOI: 10.1080/09537325.2017.1297788

Authors: Peiran Su, Le Wang, Jie Yan

Institutions: University of the West of Scotland, Xi'an Jiaotong University, Grenoble Ecole de Management

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2593583588

FWCI: 14.54

Cites: 89

Cited by: 112

Related to: 10