Work

Customer versus Employee Perceptions: A Review of Self-Service Technology Options as Illustrated in Self-Checkouts in U.S. Retail Industry

Year: 2016

Type: review

Source: Academy of Marketing Studies journal

Authors: Alexis McWilliams, İsmet Anıtsal, M. Meral Anitsal

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2595441597

FWCI: 0.111

Cites:

Cited by: 11

Related to: 10