Work

Segmenting customers by participation

Year: 2017

Type: article

Study design: Observational Study

Source: International Journal of Contemporary Hospitality Management

DOI: 10.1108/ijchm-03-2015-0117

Authors: Sandy C. Chen, Carola Raab, Sarah Tanford

Institutions: Ohio University, University of Nevada, Las Vegas

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2598482137

FWCI: 3.455

Cites: 57

Cited by: 22

Related to: 10