Work

The Relationship between workplace incivility and strain: Equity sensitivity as a moderator

Year: 2008
Type: article
Study design: Observational Study
Abstract: The current study tested the influence of equity sensitivity on the relationship between experienced and perpetrated incivility and health outcomes (affective well-being and depression).More specifically, it was hypothesized that "entitlement" would moderate the relationship between both experienced and perpetrated incivility and affective well-being and depression.Due to measurement limitations with the Equity Sensitivity Instrument (ESI), a new measure, the Equity Sensitivity Questionnaire (ESQ) was developed and tested to use in this study.Data was collected from 225 university employees in 179 departments.Results indicated that people who are more highly "entitled" tend to experience more incivility.Additionally, people who experience more incivility tend to have lower levels of affective well-being.Results also showed that people who experience more incivility also tend to engage in perpetrated incivility more frequently.Moderator hypotheses were not supported using either the ESQ or ESI.iii I dedicate this thesis to those who lost their life in the Virginia Tech massacre on April 16, 2007.In particular, I would like to name Ryan Clark and Maxine Turner, who were close friends with my sister.I would also like to name Leslie Sherman, who was raised in my home town of Springfield, VA.It is my hope that the wonderful lives these people lived will be remembered forever, and that researchers will continue doing work on incivility in an effort to one day eliminate needless violence.1 Bivariate Correlations ……………………………………………………………… 44 2 Descriptive Statistics....................
Language: English
Open Access status: green
OpenAlex ID: W2599103802
FWCI: 0.658
Cites: 51
Cited by: 3
Related to: 10