Identifying Norms and Normative Expectations in an Organisational Hierarchy: A Study of Social Norms within Human Resources
Year: 2016
Type: dissertation
Study design: Observational Study
Abstract: This study will investigate and understand the social norms that resides within a globally operating organisation. Within this organisation, this study targeted the Human Resource department for its unique role and close bond to the company policy which can provoke ethical dilemmas that require a collective understanding among the employees and managers to resolve. The Krupka-Weber method is applied in this study to investigate if there are collectively shared social norms, normative beliefs and expectations between two different levels in an organisational hierarchy, Employees and Managers. The method includes a survey methodology in combination with a pure matching coordination game, which allows for the elicitation of social norms rather than the participants personal norms. To achieve this, the study presents ethical dilemmas which can arise in a Human Resource department in order to elicit the social norms, normative beliefs and expectations which are subsequently analysed statistically to investigate if a pattern emerges and thus examine if there is a collectively share social norm while simultaneously identify if any patterns of miscommunication exists.
Author: Mikael Szalay
Language: English
Subfield: Economics and Econometrics
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W2602310294