Coping with turn-taking:Investigating breakdowns in human-robot interaction from a Conversation Analysis (CA) perspective
Year: 2017
Type: conference-paper
Abstract: In a single case study, we show how a conversation analysis (CA) approach can shed light onto the sequential unfolding of humanrobot interaction.Relying on video data, we are able to show that CA allows us to investigate the respective turn-taking systems of humans and a NAO robot, thus pointing out relevant differences.Our fine grained video analysis points out occurring breakdowns and their overcoming when humans and a NAO-robot engage in a multimodally uttered multi-party communication during a sports guessing game.Our findings suggest that interdisciplinary work opens up the opportunity to gain new insights into the challenging issues of human robot communication.
Authors: Béatrice Arend, Patrick Sunnen
Institution: University of Luxembourg
Language: English
Subfield: Social Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W2611304742